Your privacy is important to us
We, Royal Ride Boston - BADELENA LLC ("Royal Ride Boston"), take the protection of your personal data seriously and protect your privacy when processing them in accordance with the applicable data protection regulations.
This privacy policy informs you as a visitor of the Royal Ride Boston websites, as a user or customer of the online platform of Royal Ride Boston, a Royal Ride Boston App or other services of Royal Ride Boston (together also "Royal Ride Boston Services") which of your personal data is processed by Royal Ride Boston and for which purpose. The Royal Ride Boston Services are not aimed at minors.
The controller for the processing of data within the meaning of the General Data Protection Regulation (GDPR) is:
Royal Ride Boston - BADELENA LLC
63 Albertina St
Quincy, MA 02169
United States
E-Mail: burhankonuk@royalride.net
Phone: +1 857 507 2003
Royal Ride Boston uses appropriate technical and organizational security measures to ensure a level of protection for personal data appropriate to the risk, taking into account the state of the art, implementation costs and the nature, scope, context and purposes of processing as well as the risk of varying likelihood and the degree of risk. The transfer of personal data between your end device and Royal Ride Boston is generally carried out in an encrypted form (TLS encryption). You can identify an encrypted connection for example by the lock symbol in the address line of your browser.
If you communicate with us by e-mail, access by third parties cannot be ruled out. Royal Ride Boston also uses transport encryption for e-mails in general. But in the case of confidential information, Royal Ride Boston recommends using the postal way or fully encrypted e-mail communication (PGP). Please let us know if you would like to correspond with us by e-mail in an encrypted form so that we can give you information on the relevant addresses and public keys.
When visiting Royal Ride Boston websites for information purposes, i.e. even without your registration, data is automatically collected regarding the usage through your browser (hereinafter "surf data"). This includes your IP address, the status code, the Royal Ride Boston websites visited, date and time of the server request, browser type and browser version, referrer (website visited beforehand), files transferred and data volume. The surf data is stored by Royal Ride Boston in so-called log files. If you visit Royal Ride Boston websites without having a Royal Ride Boston account, we will not know who you are.
We inform you about the cookies and analysis services used by Royal Ride Boston in section 5. Otherwise, your surf data will not be provided to third parties. The processing of surf data is mainly carried out to establish and maintain the technical connection when surfing the internet. This data is also used by Royal Ride Boston in a pseudonymized or anonymized form in order to analyze the use of our websites, to design and improve the Royal Ride Boston services to meet demand, to recognize and eliminate technical or process-related disruptions and problems and to prevent illegal use of the Royal Ride Boston services (e.g. fraudulent booking, cyberattacks).
Stored log files are erased or anonymized, provided they are no longer required to ensure the general functionality of Royal Ride Boston services. Royal Ride Boston retains the log files only insofar as you have consented to this or if there are legal retention obligations.
The legal basis for the processing of personal data when providing websites is Art. 6 Paragraph 1 lit f GDPR (Royal Ride Boston's legitimate interest). Insofar you are a Royal Ride Boston user or customer, the legal basis is also Art. 6 para. 1 lit. b DSGVO (contract performance, see otherwise below number 9.). If you have consented to an extended usage of your surf data, the legal basis is Art. 6 Paragraph 1 lit. a GDPR (your consent). You can revoke your consent at any time.
When using Royal Ride Boston services, cookies, pixels or similar methods may be used. This is common for most large websites.
Cookies are small text files and pixels are small graphic files which can be stored on the user's end device. You will find comprehensive information on the cookies, pixels and similar methods used by Royal Ride Boston in our Cookie Policy.
As part of your use of Royal Ride Boston Services, Royal Ride Boston sets the cookies that are necessary for Royal Ride Boston to provide a feature you request (e.g., language, login status, cookie consent). Royal Ride Boston also uses, where you have consented, its own and third party cookies to analyze and improve the use of the Royal Ride Boston Services, to improve and personalize functionality to you, to detect and correct malfunctions and problems of a technical or process nature, to prevent unlawful use of the Royal Ride Boston Services (e.g. fraudulent booking, cyber-attacks) and for marketing purposes. (including the measurement, analysis and evaluation of advertising). The details of this can be found in our Cookie Policy. Your consent to the setting and use of cookies by Royal Ride Boston is documented electronically via a Consent Management Tool or Consent Management Platform (CMP) used by Royal Ride Boston. You can revoke your consent at any time with future effect or change your cookie settings; the easiest way to do this is to change your cookie settings as you wish in the CMP used by Royal Ride Boston.
Additionally, you can prevent the storage of cookies and delete existing cookies at any time in the settings of your browser. However, this may lead to the fact that individual functions of the Royal Ride Boston Services are not or only partially available. The storage period varies per cookie and can be viewed in your browser in our Cookie Policy.
The legal basis for the processing of personal data when using cookies, pixels and similar procedures are Art. 6 para. 1 lit. a (your consent) and lit. f DSGVO (legitimate interest of Royal Ride Boston in case of necessary cookies in connection with § 25 TTDSG).
When you register for a Royal Ride Boston account or book a ride, we collect and process personal data including but not limited to:
This data is processed to provide our transportation services, process payments, communicate with you about your bookings, and improve our services. The legal basis for this processing is Art. 6 para. 1 lit. b GDPR (contract performance).
We work with trusted third-party payment processors to handle your payment information securely. We do not store your complete payment card information on our servers. For fraud prevention purposes, we may process additional data including device information, IP address, and transaction patterns. The legal basis for this processing is Art. 6 para. 1 lit. f GDPR (legitimate interest in fraud prevention).
When you contact us via email, phone, or through our website, we collect and process the information you provide to respond to your inquiries and provide customer support. This may include your contact information, the content of your message, and any additional information you choose to provide.
If you subscribe to our newsletter or marketing communications, we will use your email address to send you information about our services, promotions, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly. The legal basis for this processing is Art. 6 para. 1 lit. a GDPR (your consent).
Under applicable data protection laws, you have the following rights regarding your personal data:
To exercise these rights, please contact us using the information provided in section 2.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your personal data, we will securely delete or anonymize it.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Royal Ride Boston - BADELENA LLC
63 Albertina St
Quincy, MA 02169
United States
Phone: +1 857 507 2003
Email: burhankonuk@royalride.net